We always take pride in our product quality and our strict quality control.We have a friendly customer service team and we are always here to serve you. In order to provide you with maximum peace of mind, we offer a comprehensive 30 Days Return Warranty.If you had any problem after receiving your item, please send email to our customer service: email@example.com.
Defective goods can be refunded within 30 days after delivery. After receiving the goods, it is not a quality problem, but because of personal reasons. I do not like it. Return is not allowed.
To guarantee a fast and smooth warranty process:
Please inform us your order number, describe the issue of the product and provide us pictures that can display the problem. Once we have received your emails in our customer service's inbox, we will reply you in 24 hours. Please do not return your products directly to the address on the package that you have received. The return address that provided by our customer service is available only! Any return or exchange will be valid when it is accepted by our customer service center.
Once we receive all the relevant information and confirm it, we can allow the return and replacement. The customer is responsible for the return of freight charges. The returned products should be in the same state as they were sent out, should not be worn or washed, and should be labeled.
Promotional products are not returned or exchanged.
Note: Please contact customer service , if you have any problem about your order.
Returns Our policy lasts 30 days. If 30 days have gone by since you have accept the package, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product. 2,Refunds Policy(if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable) If you need to exchange it for the same item, send us an email at email@example.com.
Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you account.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Returns & Refunds Fee
Contact customer service to return according to the actual postage generated by the actual return, we will return within three working days
Please note the following product return requirements: Merchandise must be unworn and unwashed; Merchandise must have all tags, original packaging, accessories and embellishments fully intact;