When will I receive my items after I place an order?
There are three key factors that will decide when you will receive your items.
1) Shipping Method:
Different countries may support different shipping methods.
Normally 7-18 Business Days
*Due to the COVID-9 affecting the delivery speed, there may be a delay. The specific time is subject to local conditions.
2) Items in stock will be shipped out from Shenzhen in 24-72 hours. Normally non-custom items need processing time, and you can check it from the product page.
3) Some unavoidable reasons:
We will ship out the item according to your requests, but we can not assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. holiday season, bad weather conditions, strikes as well as war, etc.
The parcel will be sent out from our warehouse in the first 48 hours once the orders are made. At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of parcel.
Usually, it may take 8 to 14 natural days for the parcel to arrive in most countries or your place.
How can I trace my order
As to the order status and shipping information of your package, when we ship the goods, we will send you a tracking number.
Asking for forgives for any inconvenience
The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.
Any question, be free to contact us or e-mail us at email@example.com and we will get back to you in the first chance!
Thank you all for your concern and support!
If you have any questions about shipping and delivery, please contact us: Email: firstname.lastname@example.org